Terms of Use

1. About these terms

These Terms of Use govern your use of Mold Loop (the "Game"), provided by ADV IT Solutions SRL ("we", "us", or "our").

Please read these terms before playing. If you do not agree, do not use the Game. Google Play's applicable terms also govern your use of its store and distribution services.

2. Age and eligibility

3. Permission to use the Game

Subject to these terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and play the Game for non-commercial entertainment on compatible devices you own or are permitted to use.

The Game, including its code, artwork, audio, name, levels, and other content, belongs to us or our licensors. Third-party materials remain subject to their applicable licences. You receive permission to use the Game; you do not acquire ownership of its intellectual property.

4. Acceptable use

You must not use the Game for unlawful purposes, distribute unauthorized copies, attempt to compromise the Game or its service providers, or manipulate save, reward, coin, life, or progression records to obtain benefits through deception or to interfere with others.

You must not reverse engineer, extract, or modify the Game except where an applicable licence or mandatory law expressly permits it. Nothing in these terms restricts rights that the law does not allow us to exclude.

5. Gameplay, progress, and virtual items

Mold Loop is a puzzle game with campaign progress, virtual coins, lives, hints, undo actions, and other gameplay rewards. These features have value only inside the Game. They are not money, do not earn interest, cannot be transferred to another player, and cannot be redeemed for cash.

Coins, lives, and other virtual items may be earned through gameplay, rewarded advertisements, or in-app purchase offers. The contents, price, and conditions of each offer are displayed before confirmation.

We may adjust level balance, reward amounts, or gameplay rules through updates. Changes remain subject to applicable law and do not remove remedies for paid content that is not delivered or does not conform to its description.

6. Purchases, delivery, and refunds

In-app purchases are optional and require authorization from the Google Play account holder. Google Play handles payment, and RevenueCat helps validate purchase status and manage access to purchased content. Review the product, price, currency, and applicable taxes shown in the store confirmation before authorizing payment.

If you are charged but do not receive the purchased content, first use any available retry or restore option and then contact advitsolutionsro@gmail.com with the product and order reference. Do not send complete payment-card details. Do not repurchase solely to resolve a missing delivery.

Restore functionality depends on the product type and records available from Google Play and RevenueCat. It may not restore spent consumable currency or all locally stored progress after deletion or reinstallation.

Refund requests may be made through Google Play's applicable process or by contacting us. Your mandatory consumer rights apply regardless of these terms. We do not impose a blanket no-refunds rule. Where a legal right of withdrawal for digital content can be lost after delivery begins, that depends on the prior consent and acknowledgement required by applicable law; accepting these terms alone does not waive that right.

7. Advertisements and rewards

The Game offers optional rewarded advertisements through Google AdMob. The reward and relevant conditions are displayed before you choose to watch. Availability depends on the provider, region, privacy choices, and network connection. A reward is granted after the advertising provider confirms the required completion.

We do not guarantee that an advertisement will always be available. Closing an advertisement early, a connection failure, or a provider error may prevent the reward from being granted. External offers or pages opened from advertisements are operated by third parties and are subject to their own terms, without excluding responsibilities imposed on us by mandatory law.

8. Local saves and connectivity

Progress is stored locally on your device. The current Game does not include a Mold Loop player account or developer-operated cloud save. Clearing app data, changing devices, reinstalling, or losing a device can cause loss of progress and virtual items. Operating-system backups may help but do not guarantee complete recovery.

Core gameplay is designed to work offline. Internet access is used by Firebase Analytics and Crashlytics when available and is required for advertisements, purchase processing and restoration, support, and external pages. Network or data charges may apply according to your provider.

9. Privacy and third-party services

Our Privacy Policy explains how local saves, gameplay analytics, crash reports, advertisements, purchases, support messages, and this legal website are handled. Google provides Firebase, AdMob, and Google Play services, and RevenueCat provides purchase-management services, under their respective terms and policies.

We are not responsible for an external service outside our control, but these terms do not exclude any responsibility that mandatory law places on us for our selection, configuration, or use of a provider.

10. Updates and availability

We may provide updates to fix problems, improve compatibility, adjust gameplay, or add features. Some updates may be necessary for continued compatibility or security. We do not promise uninterrupted or error-free operation, but we will meet obligations imposed by applicable consumer law.

We may discontinue the Game or support for it. Where a material change or discontinuation affects purchased content or another legal right, we will provide any notice or remedy required by applicable law.

11. Ending use

You may stop using and uninstall the Game at any time. Uninstalling does not necessarily erase information already received by service providers; see the Privacy Policy for retention and deletion information.

We may restrict access to services we control or end this licence for a material breach where doing so is lawful and proportionate. Any mandatory consumer rights remain unaffected.

12. Responsibility and consumer rights

We are responsible for the Game as required by applicable law. Nothing in these terms excludes or limits liability for fraud, deliberate misconduct, death or personal injury caused by negligence, or any liability, warranty, or consumer remedy that cannot legally be excluded or limited.

Where lawful, we are not responsible for business losses resulting from use of a Game supplied for personal entertainment, losses that were not reasonably foreseeable, or loss of local progress caused by deletion, device loss, unsupported modification, or failure of a backup outside our control. This does not exclude responsibility for failure to deliver paid content or other protected consumer claims.

13. Applicable law and disputes

These terms are governed by Romanian law. If you are a consumer, you also retain the mandatory protections of the law applicable in your country of habitual residence. Nothing in these terms removes your right to bring a claim before a court that has jurisdiction under applicable consumer law.

Please contact advitsolutionsro@gmail.com so we can try to resolve a problem. This does not require you to give up your right to contact a regulator, seek consumer assistance, or bring a legal claim.

14. Changes to these terms

We may update these terms for changes to the Game, legal requirements, or our services. We will provide appropriate notice of material changes and obtain agreement where required by law. Changes do not retrospectively remove rights or remedies that already arose.

If a provision cannot be enforced, the remaining terms apply to the extent permitted by law. Questions about these terms may be sent to ADV IT Solutions SRL — advitsolutionsro@gmail.com.